Diversity should not be taken as a threat in the organization. Diversity management can take place only when organizations embrace diversity. Cultural diversity is most common in all organizations. Cultural diversity training helps in creating awareness about different cultures as well as a feeling of togetherness. This book emphasizes majorily on the power transmission sector and benchmarking of culturalk diversity practices in different organizations

Every organization has a exclusive culture that drives the form, degree, and speed of innovation. Organization culture is a backbone to organization's success. We measure success in terms of return on investment. But what is the key driver for ROI. It is innovation. To survive and perform in the cut throat competition one has to be innovative. If the organization culture can prop up innovation it is bound to be successful. An innovative organization has various benefits like creative work culture which increases job satisfaction. in promoting innovation organization ...

Stress is a common problem faced by employees in different industrial sectors. Various researches on BPO industry focus on employee stress. Stress may be due to long working hours, bad working conditions,disorganized work, overall organizational climate is unsuitable. Stress leads to physical and mental problems. Stress may not be negative all the time it can be positive as well. The major impact of stress can be seen on employee motivation. Keeping the motivation theories aside, one of the important parameters of motivation is stress free environment. This ...