Adult Learning Principles 1: Understanding the Ways Adults LearnAdult Learning Principles 1 combines self-study with realistic workplace activities for ...

Do you want to be certain that your participants will go back to work and apply what they have learned - actually changing their behavior? In this guide ...

Effective Time Management: Clear the Clutter and Focus on What's Important Effective Time Management combines self-study with realistic workplace activities ...

Strategic Training Management combines self-study with workplace activities to develop skills in effectively leading the training team to deliver organizational ...

Confident Facilitation Skills: Tools and Techniques for the Professional Facilitator Confident Facilitation Skills combines self-study with realistic ...

The Effective Leader will guide managers and leaders at all levels towards maximizing your effectiveness as a leader in the workplace. By demystifying ...

Fast-track Instructional Design: Excellence in Course Development Using ID9™ Fast-track Instructional Design combines self-study with real workplace ...

Customer Service Excellence is a mini-training program in a book designed for customer service professionals, customer service representatives, sales ...

Listen and Be Listened To combines self-study with realistic workplace activities to provide you with the key skills and techniques of effective and enhanced ...

Customers are interested in products and services that fulfill their needs and wants. If a customer doesn't have a perceived need or want then it is unlikely ...