<p>According to The Waiter, 80 percent of customers are nice people just looking for something to eat. The remaining 20 percent, however, are socially maladjusted psychopaths.</p><p>Eye-opening, outrageous, and unabashed--replete with tales of customer stupidity, arrogant misbehavior, and unseen tidbits of human grace in the most unlikely places--<em>Waiter Rant</em> presents the server's unique point of view, revealing surefire secrets to getting good service, proper tipping etiquette, and ways to ensure that your waiter won't spit on your food.</p>