Preface. Conference Committee. Invited Papers. Evolution of enterprise information systems in the Internet era: contribution and limits of new technologies and architectures; L.A. Maciaszek, et al. Managing change - Evolving the EIS vision; T.J. Greene. Automatic speech recognition: a review; J.-P. Haton. Reasoning with goals to engineer requirements modeling; C. Rolland. Real-time knowledge-based systems for enterprise decision support and systems analysis; A.M.K. Cheng. Is engineering getting out of classical system engineering? M. Léonard. Part 1: Databases and Information Systems Integration. On operations to conform object-oriented schemas; A. Abelló. ERP implementation, cross-functionality and critical change factors; R. El Amrani, et al. A model-driven approach for item synchronization and UCCNET integration in large E-commerce enterprise systems; S. Cheng, et al. Extending groupware for OLAP: where did my time go? S. Edlund, et al. XML-based OLAP query processing in a federated data warehouse; O. Mangisengi, et al. Empirical validation of metrics for UML statechart diagrams; D. Miranda, et al. EPP systems implementation determinants and success measures in China: a case study approach; Liang Zhang, et al. Global query optimization based on multistate cost models for a dynamic multidatabase system; Qiang Zhu, et al. Part 2: Artificial Intelligence and Decision Support Systems. Building intelligent credit scoring systems using decision tables; B. Baesens, et al. Structural hidden Markov model and its application in the automotive industry; D. Bouchaffra, J. Tan. Partial abductive influence in Bayesian networks byusing probability trees; L.M. de Campos, et al. Evaluation of an agent-mediated collaborative production protocol in an instructional design scenario; J.M. Dodero, et al. Symbolic management of imprecision; M. El-Sayed, D. Pacholczyk. A web-based decision support system for tendering processes; N.M.M. Noor, et al. Mining very large datasets with support vector machine algorithms; F. Poulet, Than-Nghi Do. The design and implementation of improved intelligent answering model; Ruimin Shen, Qun Su. Part 3: Information Systems Analysis and Specification. The relevance of a global accounting model in multi-site ERP implementations; K. Bokovec, T. Damij. Towards the enterprise engineering approach for information system modelling across organizational and technical boundaries; R. Gustas, P. Gustiené. Structural conflict avoidance in collaborative ontology engineering; Z. Hellman, A. Gal. Towards adaptive user interfaces generation - one step closer to people; V. López-Jaquero, et al. Analysing requirements for content management; V. Lyytikäinen. Reusing a time ontology; D.N. Peralta, et al. Deriving use cases from data processes - the advantages of DEMO; B. Shishkov, J.L.G. Dietz. How digital is communication in your organization? A metrics and an analysis method; P. Tyrväinen, T. Päivärinta. Part 4: Software Agents and Internet Computing. SOMEONE - a cooperative system for personalized information exchange; L. Agosto, et al. Engineering multiagent systems based on interaction protocols: a compositional Petri net approach; Sea Ling, Seng Wai Loke. Non-repudiation and fairness in electronic data exchange; A. Nenadi&c