<p>The 2018 national conference entitled Hearing, Healing, Hope was held on 21-23 February at the Catholic Leadership Centre in East Melbourne. This volume captures the essence of that gathering which was a most successful collaboration of Catholic Social Services Australia and Catholic Social Services Victoria. The theme of the conference &ndash; Hearing, Healing, Hope &ndash; emerged from reflection on many aspects of the environment in which social services and other Church ministries operate in Australia today.</p>