Technology is ubiquitous and hardly anything works without it. There have
been many innovations but one of the most important inventions of our time
was the Internet. There is no doubt that the Internet had the greatest impact
on our lives. The Internet has changed the way we communicate with each
other, look for information, entertain ourselves and the way we do business.
The Internet has come a long way and still evolves constantly and as fast as
no other medium since 1966. Meanwhile, travel and tourism has become one
of the fastest growing sectors. The growth of air travel after World War II
favoured mass transportation to every destination of the world. Air travel is
considered to be more comfortable and of course faster. The main objective
of this book is to investigate the influence of the Internet on the travel sector
and to examine the role of travel agents in this context. A critical review of
the relevant literature was carried out including a questionnaire that was
handed out to 50 respondents. The Internet is already part of our society and
life as well as business is hard to imagine without it although it is a very
young invention. As there is very little academic research on the topic, this
book provides an insight on how the Internet has affected the way travel is
distributed and what impacts it might have on travel agents in particular.