This new book by Riziki M. Nyello and Judith J. Msangi will serve as a wise, compact guide to achieving organizational success. The book has an important message for all sorts of organizations, not just the businesses toward which it is specifically addressed. Schools, clubs, university departments, and other organizations will profit from this guide. Everywhere in the world, whenever people seek to work together in a group to achieve a common goal, deliberate steps must be taken if the group is to have a high likelihood of being successful. Specialists in organizational success have codified the necessary steps by studying which groups succeed and which groups fail and why. Mr. Nyello and Ms. Msangi have combined their extensive personal experience with the insights of other authorities to create this essential, thoroughly documented, and easy-to-use guide for organizations of all sorts- Prof. Richard W. Hill