Knowledge has been regarded as an important economic ressource in
the past decades; numerous scientists and corporations are therefore
engaged in knowledge management. However, corporations still face
difficulties in storing and distributing valuable knowledge. Therefore,
employees often spend a lot of time searching for relevant knowledge
within internal information systems.
This book shows how the information overload can be mastered with
the help of personalized knowledge portals offering all employees
exactly the information they need for their tasks. The author Eva
Oberbichler first explains essential tasks of knowledge management
and states which of these tasks can be supported by knowledge
portals. Subsequently, she deduces requirements of knowledge portals
and shows how these requirements, particularly personalization, can
be met. In this context, she compares four different personalization
methods to facilitate the decision for one of these methods.
This book is targeted at corporations wishing to build or personalize a
knowledge portal, as well as at economists and business data
processing specialists.