<p>EverythingCivics, is born out of the personal practical experience of Rakesh, after becoming frustrated when his wife fell down on a broken footpath while going for a morning jog. He tried to report the issue to the city officials and found no result in a convenient way. Being a tech savvy guy who truly believes in using technology to solve the problems, he began to wonder if there are technologies out there in countries like USA &amp; Europe, but those technologies where not easy &amp; affordable for countries like India, they also did not address the cultural and language issues which countries like India have; after doing much research and talking to couple of his friends, inspired by ideas which already has been implemented in countries like USA, UK and others, he decided to build a platform that lets anybody to click a photo and report an issue to the Municipal Corporation and get the problems fixed.</p>

<p>This book serves as a bible for anyone who interested in getting a global perspective around "Non-emergency Services" &amp; use of Open311 protocols by different councils. It also provides complete insight about implementation of Open311 issue reporting apps like HeyGov!, FixCity, Fix 311, FixMyStreet.CA, FixMyStreet NZ and many more...</p>
This book is divided into five major sections</br>
1. Everything about the Non-emergency Services</br>
2. Understanding Open311</br>
3. Open311 applications</br>
4. Other aspects of EverythingCivics</br>
5. These sections further unfold into 8 chapters</br>