This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure ...

The Destruction of a Psychopath by an American Beauty is the story about Jason Vaughn, a 25-year-old man with psychopathic and sociopathic tendencies ...

What hope have so few against so many? Halvaria. The very name conjures images of a vast empire, determined to rule the world of Eiddenwerthe. ...

This scarce antiquarian book is a facsimile reprint of the original. Due to its age, it may contain imperfections such as marks, notations, marginalia ...

A slice of life. The musings of life and love in The Practice Round, with its mixture of humor and heart, will enliven you.

This scarce antiquarian book is a facsimile reprint of the original. Due to its age, it may contain imperfections such as marks, notations, marginalia ...

Los números forman un lenguaje universal para que pueda trabajar con ellos, sin importar el idioma que hablas. Cuando juegas Sudoku, escapan ...

Sometimes, reading the news, it seems we are drowning in a sea of risks. Every day, dozens of news articles proclaim some activity, some exposure, some ...