Customer journeys and the AIDA model, as a backbone for the research question that is a fundament, but does not stand in the foreground, is defined to realise the importance of managing customer touchpoints and its moment of truth. Digitalisation of customer journeys represents one core element of the new world and yields a significant funding benefit. Customer journeys in the old and the new world are compared through background information and different viewpoints of airlines which show a paradigm shift from product-oriented to customer-oriented strategy. ...

A young journalist moved to Taos art colony to write his novel and becomes involved with the town people which leads to flight after he attempts to better his economic situation by stealth after a robbery in the town.

Sob o pseudônimo autêntico de Anika Sharma, "Sabores da Índia: Uma Jornada Culinária pelas Cores e Especiarias" convida você a explorar a riqueza culinária da Índia, onde cada prato é uma explosão de sabores e uma celebração das tradições milenares. Este livro de receitas é uma homenagem aos aromas, cores e sabores da Índia. Anika Sharma compartilha sua paixão pela culinária indiana e apresenta receitas autênticas que capturam a essência ...

The Great Roll of the Pipe for the First Year of the Reign of King Richard the First, 1189-1190 is a historical document compiled by Joseph Hunter and published in 1844. The book contains a transcription of the Great Roll of the Pipe, a record of the financial accounts of the English government during the first year of King Richard the First's reign. The roll provides valuable insight into the economic and social conditions of medieval England, including information on taxes, land ownership, and the administration of justice. Hunter's transcription includes ...

National Indie Excellence Award Winner in Pre-Teen Fiction Mom's Choice Award Winner Top Choice LitPick Award Winner Briana, Princess of Predonia, has lived a happy and sheltered life. Then, in a single night, her kingdom is overthrown and centuries of peace are abruptly shattered. Fleeing for her life as her kingdom burns, Brie is rescued by Flinton, Derek, and Kove, three powerful protectors who pledge to teach her how to fight and use the magic that has awakened within her.  Brie finds sanctuary in the mountain stronghold of the Blameless ...

Clinical psychology is filled with interesting topics about human behaviour and there is a massive job market in the world for clinical psychologists. This book provides a great introduction to Clinical Psychology whether you're a student or a trained professional. So... Do you want to learn about clinical psychology? Do you want to learn about models of therapies? Do you want to learn about formulation and more? If the answer to these questions is yes, then this is the book for you. As this book explains a wide range of clinical psychology ...

Do you want more visibility and recognition at work? Are you looking to boost your confidence and motivation? Are you struggling to get your voice heard? You are not alone. Over the last 25 years, Antoinette Dale Henderson has coached thousands of women at all stages of their career on confidence, communication and assertiveness. Wherever you see yourself, whether that’s starting out, managing or leading teams, returning to work or changing direction, she can get you there with her unique 6-step Power Up Model. This tried-and-tested ...

This vintage book contains an accessible and novice-friendly guide to fishing from the shore. Complete with helpful information on locations, equipment and rods, habits and habitats, bait, tackle, and much more, this volume is a perfect introductory text for prospective sea-fishermen. Although an antiquarian volume, "Sea-Fishing from the Shore" would be of considerable utility to the modern enthusiast, and is not to be missed by discerning collectors. The chapters of this book include: "Why Fish?", "Fish to be Caught", "Tackle", "Bait", "How to Fish", "Where ...

Le traitement endodontique conventionnel vise à fournir les conditions permettant à l'organisme de guérir la maladie pulpaire et à permettre à la dent affectée de retrouver ses fonctions esthétiques et fonctionnelles. Toutefois, lorsque cela n'est pas possible, en raison du maintien de bactéries persistantes à l'intérieur du canal radiculaire, un retraitement endodontique est effectué. Un autre artifice pour l'entretien de l'élément dentaire est la chirurgie paraendodontique ...

The book looks at how Brazil's main television channel has been moving with the new audiovisual trends, such as the use of interaction between various screens and the power to watch your favourite programme whenever you want. For this book, various theories were studied, such as media convergence, multiscreens and the on-demand culture that has been taking shape over time. The book is the result of an adaptation of a course conclusion at PUC Minas (Pontifical Catholic University of Minas Gerais), supervised by Professor Sílvio Ferreira Junior.