The creative and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In the newly ...

The very latest research shows that a process approach to interviewing provides greater structure and has the potential for significantly reducing bias. ...

Supply chain management (SCM) is the process of managing the operations of a system of organizations, people, activities, information, and resources involved ...

Some of the greatest minds of the century have predicted that computers or artificial intelligence will replace 80 percent, if not more, of the world's ...

This book offers managers a complete analysis of the various issues of credit risk management for trade credit financing instruments supported by applications ...

The rapid growth in computer technology provides supply chain managers with valuable tools to better coordinate and control their operations. This book seeks ...

The attacks of 9/11 and The Great Recession affected us all and created a new economy in the process: the New Normal. The result has been greater demands ...

This book is targeted to busy managers and MBA students who need to grasp the basics of computerized decision support. Some of the topics covered include: ...

There is intense competition among emerging markets to capture their share of the global economy. This book addresses questions that are germane to accomplishing ...

The subject of organizational change is receiving increasing attention. Whether it is re-inventing government, re-engineering corporations, or reforming ...