It's Not Them, It's You
ISBN: 978-15-255-6845-9
Format: 15.2x22.9cm
Liczba stron: 162
Oprawa: Miękka
Wydanie: 2020 r.
Język: angielski
Dostępność: dostępny
Why do people quit their jobs? Not surprisingly, about half the people who quit do so because of their managers. The average cost of employee turnover in a company can be up to two times an employee's yearly salary. High employee turnover is also costly to morale, the customers' experience, and the overall revenue of a business.<br /><br />So, how can managers retain and engage their employees? The answer is simpler than might be expected. Ultimately, employees do not stay at their jobs because of fancy perks, costly value-adds, or even super-high salaries. They stay because they feel their manager respects them. And respect costs a manager nothing but a relatively small investment of time.<br /><br />In this book, you will learn the seven steps to solving retention and engagement issues in the workplace, with RESPECT at their core.<br /><br />1. Develop a Relationship with the people on your team.<br />2. Have Empathy for those with whom you work.<br />3. Support the members of your team.<br />4. Promote the ideas of your team members.<br />5. Empower your team members to be great on their own terms.<br />6. Have Consideration for their feelings.<br />7. Trust them, and be trustworthy yourself.<br /><br />By utilizing the powerful tool presented in this book, these seven steps can be implemented immediately, and managers can improve just about any situation related to employee engagement and retention.