THE BEHAVIORAL FACTORS OF CONSUMER'S THAT DETERMINE E-BANKING ADOPTION
ISBN: 978-62-02-92379-8
Format: 15.2x22.9cm
Liczba stron: 376
Oprawa: Miękka
Wydanie: 2020 r.
Język: angielski
Dostępność: dostępny
At present, there is a real revolution in ICT that attempt to provide solutionsfor all aspects of life, including banks, where they can serve their customers and provide them with the best E-banking services with high-quality.An innovative and comprehensive model based on extended theDecomposed theory of planned behavior and the model has nine variablesand is designed to determine the factors that affect consumer's intention toadopt E-banking. These variables are; Attitude, perceived control behavior,subjective norms, perceived risk, perceived trust, facilitating condition,behavior intention, and adoption. In addition to explaining the moderation role of self-efficacy between the behavioral intention and adoption, as well as study all the relationships.